Loading...
Cancellation
Cancellation & Refund Policy
- 1. Reservation Cancellation:
If you need to cancel your reservation, please notify us at least 48 hours before your scheduled arrival date to avoid any cancellation fees.
Cancellations made within 48 hours of the arrival date may be subject to a cancellation fee equivalent to one night's stay, unless otherwise stated during the reservation process. - 2. Group Reservations: For group reservations of five or more rooms, please refer to the specific terms and conditions outlined in your group contract. Cancellation policies for group reservations may differ from individual reservations.
- 3. No Show: If you fail to arrive on the scheduled arrival date without prior notification, we reserve the right to charge the full amount for the first night of your reservation and cancel any remaining nights.
- 4. Early Departure If you decide to check out earlier than your scheduled departure date, we may charge an early departure fee equivalent to one night's stay.
- 5. Refunds: Refunds for cancellations or early departures will be processed in accordance with the terms and conditions of your reservation. Please allow up to [number of days] for the refund to be credited back to your original payment method.
- 6. Changes to Reservations: Changes to existing reservations, including modifications to arrival or departure dates, are subject to availability and may result in rate changes or additional fees.
- 7. Contact Us: If you have any questions or need assistance regarding our cancellation policy, please contact our reservations team directly. We are here to help!
- Please note that the above policies are general guidelines, and specific terms and conditions may apply depending on the type of reservation or package you choose. We recommend reviewing the details provided during the reservation process or contacting our team for further clarification.