At Hotel Garuda Hills, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By accessing our website or using our services, you agree to the terms outlined in this policy.
- 1. Information We Collect:
Personal Information: We may collect personal information such as your name, email address, phone number, and billing information when you make a reservation or contact us through our website.
Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, and operating system, which is used to enhance your browsing experience.
- 2. Use of Information:
Personal Information: We use your personal information to process your reservations, respond to your inquiries, and provide you with the services you requested. We may also use your information to send you promotional offers or newsletters if you have opted to receive them.
Non-Personal Information: Non-personal information is collected for statistical purposes to analyze website usage and improve our services.
- 3. Information Sharing:
We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information with trusted service providers who assist us in delivering our services to you.
We may also disclose your personal information when required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our website
- 4. Security:
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- 5. Third-Party Websites:
Our website may contain links to third-party websites. We have no control over the content or practices of these websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.
- 6. Children's Privacy:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information from our records.
- 7.Your Choices:
You have the right to update or correct your personal information by contacting us directly. You may also opt out of receiving promotional offers or newsletters by following the unsubscribe instructions provided in the email.
- 8. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.